Return Policy
Returns
At Arawkan, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we are here to help. Please carefully read our return policy below:
Return Policy:
- Return Period: You have 30 days after receiving your order to return items for a refund or exchange.
- Item Condition: Items must be returned in their original condition, unused, and with all tags intact. Any returned item showing signs of use or damage will not be refunded.
Return Process:
- Contact Customer Service: Before returning an item, please contact our customer service at contact.arawkan19@gmail.com to obtain a return authorization number.
- Packaging: Carefully pack the item in its original packaging, including all associated accessories and documents.
- Shipping: Send the package to the following address:
87 rue d'Hérouville, Caen 14000, France. - Refund or Exchange: Once we have received and inspected the returned item, we will notify you via email of its receipt. We will then proceed with a refund or exchange according to your request.
If you have any questions regarding our return policy or need assistance with returning an item, please feel free to contact us. Your satisfaction is our priority.